FAIRPLAY POLICY

At Playcrickets, our commitment to transparency, equal opportunities, and accountability underpins the trust our users place in us.

Equal Opportunity

  • All users start with an equal allocation of credits when they begin their game on Playcrickets.
  • A unified set of rules and guidelines applies to every participant.
  • Comprehensive competition details are accessible to all once the match commences.
  • Fair and unbiased winner announcements are made.

Transparency

  • Confidentiality is maintained for all private and payment information, used solely for legitimate verification purposes.
  • A comprehensive list of competitors and their particulars is accessible to all participants.
  • Deadlines are uniformly enforced for everyone.
  • Playcrickets employees are strictly prohibited from participating in public or paid contests.

Accountability

  • Playcrickets promptly addresses and resolves any issues that may arise.
  • Our 24/7 customer support is readily available to address customer concerns.

Rules

  • Users are prohibited from maintaining more than one account on Playcrickets.
  • Illicit withdrawal of winnings is strictly forbidden.
  • Submission of counterfeit documents and identities is deemed a violation of our Fair Play Policy.

Penalty

  • As a consequence of breaching Fair Play norms on Playcrickets, a user's account will be promptly blocked.
  • Furthermore, if a user violates Playcrickets's Fair Play norms, the balance in their Playcrickets wallet will be reset to zero.

We are committed to ensuring transparency and reliability in every aspect, from team selection to withdrawal processes. Our 24-hour Assistance and Support Center is dedicated to providing you with the best fantasy sports experience possible. It's important to note that our services are not available in Andhra Pradesh, Assam, Telangana, Odisha, Nagaland, and Sikkim, as residents of these states are not permitted to engage in paid online gaming.